WESTWOOD MEDICAL CENTRE
MINUTES PRACTICE PPG MEETING
21 MAY 2018
Attendance: SN, ER, LC, AH, PH, SS
SN informed the group that we have a new receptionist in place for the evening surgery.
Practice staff meeting took place on 10th May 2018. SN suggested that we have a privacy area in front of reception. We have toyed with the idea of a post with a notice on it. SS suggested changing the carpet squares to a different colour (red) as an indication of where to stand – good idea which we may take up.
AH, PH and SS said that they would like to help with maintaining the garden but thinks it would be a good idea to have a gardener to attend to the garden first of all as there is quite a lot of work to be done. SS has provided us with the name and contact number for a gardener.
GDPR (General Data Protection Regulation) will be coming into force from the 25 May 2018. Briefly explained what this will mean to General Practice. A privacy notice will be displayed in the surgery which will explain to patients what GDPR means to them as a patient.
The news board is up and running. Any news you wish to display is welcome.
Frequency of meetings. The group decided to cancel the August meeting. The next meeting will the
26th November 2018. For the following year there will be two meetings – it was suggested May and November. Any information that the group need to be informed about i.e. the flu campaign SN will contact you by email/phone.
SS required some clarification of blood test results when received in the surgery. ER explained that if a result was added to the Task list with comments to contact the patient, then the receptionist would normally call the patient and give them the message from the Doctor. In the event that a blood test is seen by the Doctor then filed you presume all is okay. It is always best to ring the surgery to check if your blood tests are back to see if any action is needed.
Next meeting: 26th November 2018
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